Microsoft Teams is a proprietary business communication platform that Microsoft has developed and is included in the Microsoft 365 suite. While it won’t improve your career, joining Microsoft Teams will help you to increase your skills and knowledge. The Microsoft Teams Voice Engineer MS-720 exam could be the key to this rewarding area. How can you pass the exam and prepare for it?
This blog will cover all areas of the MS720 exam. It will also explain the exam topic requirements and helpful study resources. Before we get started, let’s take a look at the role and responsibilities of a Microsoft Teams Voice Engineer.
Here are some of the major tasks of a Microsoft Teams voice engineer:
Microsoft Teams Voice Engineer is responsible for:
First, I manage the Microsoft 365 Teams Telephony infrastructure. Second, I serve as the service’s subject matter expert. Thirdly, I provide technical support.
Second, staying current with Microsoft’s 365 roadmap, new technologies, and a focus on Teams and Phone Systems. Also, make suggestions for changes to the technical team or management.
Third, you can work with the Global 365 support group for assistance and oversight.
Supporting other Microsoft 365 areas such as email and Intune, Azure Active Directory and other 365 apps.
Then, you will need to follow the SLAs in order to resolve operational support issues or escalated requests to the team.
Assisting the senior engineer with Azure Active Directory components of Microsoft 365 management.
Steps to pass Microsoft Teams Voice Engineer (MS720) Exam
The Microsoft MS-720 exam tests Microsoft Teams Voice Engineers who have the skills and abilities to plan, design, configure, maintain, and troubleshoot combined communications solutions within an organization. They must be able to translate business requirements into technical architectures and designs for communication solutions. This exam validates skills needed to execute various tasks, such as
First, design and setup of Microsoft Teams Phone
Secondly, optimizing network performance
Third, designing and setting-up Direct Routing
Next, set up and control Microsoft Teams Phone for voice users
Monitoring and troubleshooting Microsoft Teams Phone.
Exam MS-700: Managing Microsoft Teams (Optional exam).
This MS-700 exam is a good starting point for those who are new to Microsoft Teams. This exam is designed for Microsoft Teams administrators who have the ability to control Microsoft Teams in order to facilitate efficient and effective collaboration. This exam validates your skills in planning, configuring, configuring, and protecting Teams chat, apps and channels, meetings, audio/video conference, live events, calling and Microsoft Teams-certified devices. Experience in combining Microsoft Teams and other workloads is necessary.
Step 1. Step 1.
This section will cover the knowledge and skills you need to pass the Microsoft MS-720 exam. This includes:
First, you need to be familiar with telecommunications technologies.
Second, skills to deploy and configure Microsoft Teams Phone with PSTN connectivity using Direct Routing
Microsoft Teams Calling Plans
Third, the knowledge to control devices certified for,Microsoft Teams
For advanced voice capabilities in Microsoft Teams, you will need to be able to interact with third-party partners and telephony providers.
Finally, the ability to work with administrators on other workloads such as identity, licensing, security and compliance.
Step 2. Step 2. Learn more about the exam pattern
Microsoft MS-720 exam will include 40-60 questions